Legal Notice

Equinutrients Ltd

okapi-shop.com is operated by Equinutrients Ltd, a private limited company registered in England and Wales. Equinutrients Ltd is the contracting party (trader) for all sales made through this website.

OKAPI GmbH

The OKAPI brand and all OKAPI-branded products sold through this website are manufactured by OKAPI GmbH in Berlin, Germany. OKAPI GmbH is the producer for the purposes of the General Product Safety Regulations 2005 and the Consumer Protection Act 1987.

Responsibility for the content of this website

The content of this website has been compiled with the greatest possible care. However, we cannot guarantee the accuracy, completeness or topicality of the information published. As a service provider, we are responsible for our own content on these pages in accordance with the general laws of England and Wales.

Where this website contains information about the use of feed materials, herbs, minerals or supplements for horses, this information is for general guidance only. It is not a substitute for veterinary advice. Always consult a qualified veterinary surgeon or registered equine therapist before introducing new feed or supplements, especially for horses with pre-existing conditions.

No Liability for external links

This website contains links to external third-party websites. We have no influence on the content of these external websites and therefore cannot accept any liability for their content. The respective provider or operator of the linked pages is always responsible for their content.

The linked pages were checked for possible legal violations at the time of linking. Illegal content was not recognisable at the time of linking. However, permanent monitoring of the content of linked pages is not reasonable without specific evidence of a violation. If we become aware of any legal infringement, we will remove the relevant link without delay.

Copyright and trade marks

All content published on this website — including text, images, photographs, graphics, layouts and product descriptions — is protected by copyright under the Copyright, Designs and Patents Act 1988. Reproduction, adaptation, public communication or commercial use of any content requires the prior written consent of the rights holder.

"OKAPI", "biostickies", "KNäX" and "Teepferdchen" are trade marks of OKAPI GmbH. Unauthorised use of these names, logos or related branding is prohibited.

Downloads and copies of this website are permitted only for private, non-commercial use. Where content on this website was not created by us, the copyright of third parties is respected. Should you nevertheless become aware of a copyright infringement, please notify us. Upon becoming aware of any legal infringement, we will remove the relevant content without delay.

Online dispute resolution & consumer rights

If you have a complaint about a purchase made on okapi-shop.com, please contact us first at info@okapi-shop.com — we always aim to resolve concerns directly and quickly.

If your complaint cannot be resolved to your satisfaction, you have the right to contact Citizens Advice (0808 223 1133, www.citizensadvice.org.uk) for free, impartial guidance, or to escalate your complaint to the relevant trading standards authority.

Equinutrients Ltd is not currently a member of an alternative dispute resolution (ADR) scheme but will engage in good faith with any ADR provider proposed in connection with a consumer dispute. Nothing in this notice affects your statutory rights under the Consumer Rights Act 2015.

This legal notice is governed by the laws of England and Wales.